How a National Cultural Organization Strengthened Cybersecurity with Gradient Cyber’s MXDR

Industry

Performing Arts & Education

Challenge

The organization’s small IT team had taken over a challenging environment: end-of-life hardware and software, unnecessary Group Policy bloat, and a patchwork of “quick fixes” from past staff. With no ability to monitor systems 24/7, they needed to close blind spots, get timely and actionable alerts, and have the confidence that any critical threat would be quarantined automatically (even during nights, weekends, or vacations).

Results

The organization gained full visibility into its environment and the confidence that threats would be addressed around the clock without adding new staff. With 134 SitReps delivered, 13 threats blocked directly, and 139 endpoint threats resolved, they now operate with measurable proof that their blind spots are covered. The result is greater peace of mind, fewer distractions, and more time for their IT team to focus on supporting performances and education programs.

Key Product

Managed Endpoint Detection and Response, Managed SaaS Detection and Response, Managed Cloud Detection and Response, Quorum Collect Appliance, Managed Network Detection and Response, Managed Extended Detection and Response (MXDR)

www.doubleeagleco.com

135+

SitReps Delivered

13+

Threats Blocked Directly

140+

Endpoint Threats Resolved

Working with Gradient Cyber has been a game changer for our security and peace of mind. They’re responsive, knowledgeable, and somehow ready for the unexpected. It’s great to have a partner we can rely on.

Director of Information Technology

@ National Cultural Organization

About Double Eagle Consulting

Double Eagle Consulting specializes in cost optimization, cost reduction, scalability, and workforce strategy development through a cloud-first methodology designed to reduce risk and increase productivity. The firm brings together a team of accomplished consultants and solution engineers, supported by proprietary product analysis tools that deliver unmatched insight.

With a consulting and research approach centered on aligning IT strategy and roadmap design to business objectives, the team delivers the right solutions at the right time. Acting as a value-add extension of its clients’ resource teams, Double Eagle Consulting equips organizations with the strategy and support needed to achieve measurable results.

The Challenge

When the current IT leadership stepped in, the network was effectively “on life support.” Hardware and software were outdated, policy configurations were bloated, and workarounds had been implemented to appease demanding users (at the expense of security).

The small IT department needed a solution to:

Gain constant visibility into threats
Receive clear, actionable alerts without digging through logs
Automatically contain serious threats without waiting for manual approval

Without it, they risked costly downtime, security breaches, and damage to their reputation.

The Solution

Referred by Double Eagle Consulting, the organization selected Gradient Cyber’s Managed Extended Detection and Response (MXDR) platform, along with Managed NDR, EDR (SentinelOne), SaaS (Microsoft 365), AWS CDR, and a Quorum Collect Appliance, to strengthen their security posture.

Unlike other providers that required costly on-premises infrastructure and disruptive reconfiguration, Gradient Cyber delivered:

A seamless migration completed in one week
On-premises hardware installed and configured in under two hours
Integrated 24/7 SOC support with active response capability

The MXDR solution now covers endpoints, network, and cloud services filling the gaps left by Microsoft and other alerts and provides a single point of escalation for all incidents.

"Partnering with Gradient Cyber has given our client exactly what they needed: seamless deployment, clear visibility, and the confidence that threats will be stopped before they become problems. It’s the type of partnership we look for when recommending solutions."
- Terri-Ann Feindt, Founder/CEO @ Double Eagle Consulting

The Results

Since implementation, Gradient Cyber has:

Delivered more than 134 SitReps, covering threats like anomalous traffic, phishing, suspicious logins, and malicious IP connections
Blocked over 13 threats directly via firewall management
Resolved 139+ SentinelOne Active Response threats for the customer
Reduced the organization’s need for manual log review and reactive troubleshooting
Enabled a “shoot first” approach immediately isolating or quarantining suspicious activity on the customer’s green light

The Long Term Value

The organization now operates with confidence that threats will be detected and neutralized at any time of day without additional staffing.

With fewer distractions and more trust in their security posture, the IT team can focus on supporting performances, education programs, and strategic projects without losing sleep over what might be lurking in their network.